Frequently Asked Questions

Everything you need to know about your Glam-Aholic experience.

How long will it take for my order to arrive?

Most orders are processed within 1-3 business days. Standard shipping typically takes 3-7 business days, while express options are available at checkout for faster delivery.

Are Glam-Aholic beauty products cruelty-free?

Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and are never tested on animals.

What is your return policy for cosmetics?

Due to the nature of beauty products and for hygiene reasons, we only accept returns on unopened and unused items within 14 days of delivery. Please contact our support team to initiate a return.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Afterpay and Klarna.

Do you ship internationally?

Yes, we ship to most countries worldwide. Please note that international orders may be subject to customs fees and import duties depending on your local regulations.

Can I change or cancel my order after it's been placed?

To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 1 hour of purchase by contacting our customer service team.